{"id":41089,"date":"2026-02-07T17:01:42","date_gmt":"2026-02-07T14:01:42","guid":{"rendered":"https:\/\/almosahealthgroup.com\/?page_id=41089"},"modified":"2026-02-07T17:39:40","modified_gmt":"2026-02-07T14:39:40","slug":"%d8%af%d9%84%d9%8a%d9%84-%d8%a7%d9%84%d9%85%d8%b1%d8%b6%d9%89","status":"publish","type":"page","link":"http:\/\/almosahealthgroup.com\/en\/%d8%af%d9%84%d9%8a%d9%84-%d8%a7%d9%84%d9%85%d8%b1%d8%b6%d9%89\/","title":{"rendered":"Patient guide"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"41089\" class=\"elementor elementor-41089\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e0e99e e-flex e-con-boxed e-con e-parent\" data-id=\"6e0e99e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 2600 131.1\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0 0L2600 0 2600 69.1 0 0z\"\/>\n\t<path class=\"elementor-shape-fill\" style=\"opacity:0.5\" d=\"M0 0L2600 0 2600 69.1 0 69.1z\"\/>\n\t<path class=\"elementor-shape-fill\" style=\"opacity:0.25\" d=\"M2600 0L0 0 0 130.1 2600 69.1z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b42002f elementor-widget elementor-widget-heading\" data-id=\"b42002f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Patients' rights and responsibilities\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e3c320e e-flex e-con-boxed e-con e-parent\" data-id=\"e3c320e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8eae482 elementor-widget elementor-widget-html\" data-id=\"8eae482\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <style>\r\n        * {\r\n            margin: 0;\r\n            padding: 0;\r\n            box-sizing: border-box;\r\n        }\r\n\r\n        :root {\r\n            --primary-green: #55B047;\r\n            --dark-green: #429136;\r\n            --light-green: #6bc55d;\r\n            --light-gray: #f5f7fa;\r\n            --border-gray: #e0e4e8;\r\n            --text-dark: #2c3e50;\r\n            --text-light: #5a6c7d;\r\n            --white: #ffffff;\r\n            --shadow: 0 2px 8px rgba(0, 0, 0, 0.08);\r\n            --shadow-hover: 0 4px 16px rgba(0, 0, 0, 0.12);\r\n        }\r\n\r\n        .patient-rights-container {\r\n            color: var(--text-dark);\r\n            line-height: 1.8;\r\n        }\r\n\r\n        .patient-rights-wrapper {\r\n            max-width: 100%;\r\n            margin: 0 auto;\r\n            background: var(--white);\r\n            border-radius: 16px;\r\n            \/* box-shadow: var(--shadow-hover); *\/\r\n            overflow: hidden;\r\n        }\r\n\r\n        .rights-header {\r\n            background: linear-gradient(135deg, var(--primary-green) 0%, var(--dark-green) 100%);\r\n            padding: 40px;\r\n            text-align: center;\r\n            position: relative;\r\n            overflow: hidden;\r\n        }\r\n\r\n        .rights-header::before {\r\n            content: '';\r\n            position: absolute;\r\n            top: 0;\r\n            left: 0;\r\n            right: 0;\r\n            bottom: 0;\r\n            background: url('data:image\/svg+xml,<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 100 100\"><circle cx=\"50\" cy=\"50\" r=\"40\" fill=\"none\" stroke=\"rgba(255,255,255,0.05)\" stroke-width=\"0.5\"\/><\/svg>');\r\n            background-size: 60px;\r\n            opacity: 0.3;\r\n        }\r\n\r\n        .rights-title {\r\n            color: var(--white);\r\n            font-family: 'Cairo', sans-serif;\r\n            font-size: 2.5rem;\r\n            font-weight: 800;\r\n            margin-bottom: 10px;\r\n            position: relative;\r\n            text-shadow: 0 2px 10px rgba(0, 0, 0, 0.2);\r\n        }\r\n\r\n        .rights-subtitle {\r\n            color: rgba(255, 255, 255, 0.95);\r\n            font-size: 1.1rem;\r\n            font-weight: 400;\r\n            position: relative;\r\n        }\r\n\r\n        .rights-layout {\r\n            display: flex;\r\n            min-height: 600px;\r\n        }\r\n\r\n        .rights-sidebar {\r\n            width: 320px;\r\n            background: var(--light-gray);\r\n            border-left: 1px solid var(--border-gray);\r\n            padding: 0;\r\n            display: flex;\r\n            flex-direction: column;\r\n        }\r\n\r\n        .rights-tab {\r\n            padding: 18px 25px;\r\n            cursor: pointer;\r\n            border-bottom: 1px solid var(--border-gray);\r\n            transition: all 0.3s ease;\r\n            font-weight: 500;\r\n            font-size: 1rem;\r\n            color: var(--text-dark);\r\n            background: var(--white);\r\n            position: relative;\r\n            display: flex;\r\n            align-items: center;\r\n        }\r\n\r\n        .rights-tab::before {\r\n            content: '\u25c0';\r\n            font-size: 0.7rem;\r\n            opacity: 0;\r\n            transition: all 0.3s ease;\r\n            margin-left: 10px;\r\n            color: var(--primary-green);\r\n        }\r\n\r\n        .rights-tab:hover {\r\n            background: 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margin-bottom: 30px;\r\n            padding: 25px;\r\n            background: linear-gradient(135deg, #ffffff 0%, #f8f9fb 100%);\r\n            border-radius: 12px;\r\n            border-right: 4px solid var(--primary-green);\r\n            transition: all 0.3s ease;\r\n        }\r\n\r\n        .content-section:hover {\r\n            transform: translateX(-5px);\r\n            box-shadow: var(--shadow-hover);\r\n        }\r\n\r\n        .section-heading {\r\n            color: var(--dark-green);\r\n            font-size: 1.3rem;\r\n            font-weight: 700;\r\n            margin-bottom: 15px;\r\n            display: flex;\r\n            align-items: center;\r\n        }\r\n\r\n        .section-heading::before {\r\n            content: '\u25cf';\r\n            color: var(--primary-green);\r\n            margin-left: 10px;\r\n            font-size: 1.5rem;\r\n        }\r\n\r\n        .content-section p, .content-section li {\r\n            color: var(--text-light);\r\n            font-size: 1.05rem;\r\n            line-height: 2;\r\n            margin-bottom: 12px;\r\n        }\r\n\r\n        .content-list {\r\n            list-style: none;\r\n            padding-right: 20px;\r\n        }\r\n\r\n        .content-list li {\r\n            padding: 12px 0;\r\n            padding-right: 30px;\r\n            position: relative;\r\n            transition: all 0.2s ease;\r\n        }\r\n\r\n        .content-list li::before {\r\n            content: '\u2713';\r\n            position: absolute;\r\n            right: 0;\r\n            color: var(--primary-green);\r\n            font-weight: bold;\r\n            font-size: 1.2rem;\r\n        }\r\n\r\n        .content-list li:hover {\r\n            padding-right: 35px;\r\n            color: var(--text-dark);\r\n        }\r\n\r\n        .highlight-box {\r\n            background: linear-gradient(120deg, #e8f5e9 0%, #c8e6c9 100%);\r\n            padding: 20px;\r\n            border-radius: 10px;\r\n            margin: 20px 0;\r\n            border-right: 4px solid var(--primary-green);\r\n        }\r\n\r\n        .note-box {\r\n            background: #fff3cd;\r\n            border-right: 4px solid #ffa000;\r\n            padding: 20px;\r\n            border-radius: 10px;\r\n            margin: 20px 0;\r\n            font-style: italic;\r\n            color: #856404;\r\n        }\r\n\r\n        .note-box::before {\r\n            content: '\u26a0 \u0645\u0644\u0627\u062d\u0638\u0629: ';\r\n            font-weight: 700;\r\n            font-style: normal;\r\n        }\r\n\r\n        .contact-box {\r\n            background: linear-gradient(135deg, var(--primary-green) 0%, var(--dark-green) 100%);\r\n            color: white;\r\n            padding: 20px;\r\n            border-radius: 10px;\r\n            margin: 20px 0;\r\n            text-align: center;\r\n        }\r\n\r\n        .contact-box strong {\r\n            font-size: 1.2rem;\r\n            display: block;\r\n            margin-bottom: 10px;\r\n        }\r\n\r\n        .contact-box p {\r\n            color: rgba(255, 255, 255, 0.95);\r\n            margin: 5px 0;\r\n        }\r\n\r\n        @media (max-width: 968px) {\r\n            .rights-layout {\r\n                flex-direction: column;\r\n            }\r\n\r\n            .rights-sidebar {\r\n                width: 100%;\r\n                border-left: none;\r\n                border-top: 1px solid var(--border-gray);\r\n            }\r\n\r\n            .rights-content {\r\n                padding: 30px 20px;\r\n                max-height: none;\r\n            }\r\n\r\n            .rights-title {\r\n                font-size: 1.8rem;\r\n            }\r\n\r\n            .content-title {\r\n                font-size: 1.5rem;\r\n            }\r\n\r\n            .rights-header {\r\n                padding: 30px 20px;\r\n            }\r\n        }\r\n\r\n        \/* ::-webkit-scrollbar {\r\n            width: 10px;\r\n        }\r\n\r\n        \/* ::-webkit-scrollbar-track {\r\n            background: var(--light-gray);\r\n        }\r\n\r\n        ::-webkit-scrollbar-thumb {\r\n            background: var(--primary-green);\r\n            border-radius: 5px;\r\n        } *\/\r\n\r\n        ::-webkit-scrollbar-thumb:hover {\r\n            background: var(--dark-green);\r\n        } *\/\r\n    <\/style>\r\n\r\n    <div class=\"patient-rights-container\">\r\n        <div class=\"patient-rights-wrapper\">\r\n            <div class=\"rights-layout\">\r\n                <div class=\"rights-sidebar\">\r\n                    <div class=\"rights-tab active\" onclick=\"showRightsTab('rights')\">\r\n                        <span>Patient rights<\/span>\r\n                    <\/div>\r\n                    <div class=\"rights-tab\" onclick=\"showRightsTab('responsibilities')\">\r\n                        <span>Patients' responsibilities<\/span>\r\n                    <\/div>\r\n                    <div class=\"rights-tab\" onclick=\"showRightsTab('general')\">\r\n                        <span>General controls<\/span>\r\n                    <\/div>\r\n                    <div class=\"rights-tab\" onclick=\"showRightsTab('communication')\">\r\n                        <span>Right to communicate<\/span>\r\n                    <\/div>\r\n                    <div class=\"rights-tab\" onclick=\"showRightsTab('medical-file')\">\r\n                        <span>The right to view the medical file<\/span>\r\n                    <\/div>\r\n                    <div class=\"rights-tab\" onclick=\"showRightsTab('treatment-choice')\">\r\n                        <span>The right to choose treatment<\/span>\r\n                    <\/div>\r\n                    <div class=\"rights-tab\" onclick=\"showRightsTab('privacy')\">\r\n                        <span>Right to privacy<\/span>\r\n                    <\/div>\r\n                    <div class=\"rights-tab\" onclick=\"showRightsTab('consultation')\">\r\n                        <span>Right to consultation and activists<\/span>\r\n                    <\/div>\r\n                    <div class=\"rights-tab\" onclick=\"showRightsTab('respect')\">\r\n                        <span>The right to respect and dignity<\/span>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"rights-content\">\r\n                    <!-- \u062d\u0642\u0648\u0642 \u0627\u0644\u0645\u0631\u0636\u0649 -->\r\n                    <div id=\"rights\" class=\"rights-tab-content active\">\r\n                        <h2 class=\"content-title\">Patient rights<\/h2>\r\n                        \r\n                        <div class=\"content-section\">\r\n                            <p>As a dear hospital patient: You and your honorable family members have the right to exercise the following rights while receiving service at the hospital:<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Informed consent<\/h3>\r\n                            <p>Giving your written consent in advance before you undergo any surgery, endoscopy, anesthesia, blood transfusion and its components, or any other procedures that require that procedure.<\/p>\r\n                            <p>You have the right to obtain all the information you need before giving your consent to a proposed procedure or treatment. This information should include the benefits, available alternatives and potential risks (if any) of the procedure or transaction.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Participation in decision making<\/h3>\r\n                            <p>You have the right to have the medical team participate in making health decisions related to your condition (whether you or someone on your behalf).<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Privacy and confidentiality<\/h3>\r\n                            <p>You have the right to maintain the privacy of your treatment and the confidentiality of all your data.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Choose a treating physician<\/h3>\r\n                            <p>Choosing the treating physician (depends on availability) in addition to the right to object to the treating physician after giving convincing reasons for this request.<\/p>\r\n                            <p>In addition, you can choose between face-to-face consultation or virtual consultation through the Al Mousa Health application.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Right of refusal<\/h3>\r\n                            <p>You have the right to refuse treatment (if you wish to do so). You must then be informed of the health consequences of such refusal and accordingly you will sign a declaration prepared for this purpose and leave the hospital.<\/p>\r\n                            <p>You have the right to refuse to be examined or follow up on the details of your treatment by anyone who is not directly responsible for your treatment.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Protection from attacks<\/h3>\r\n                            <p>You have the right to be protected from physical, verbal, and psychological attacks.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Organ donation<\/h3>\r\n                            <p>You have the right to receive information that supports your choice to donate organs and other tissues. This information includes the potential benefits and risks, and this is done through the Saudi Organ Donation Society.<\/p>\r\n                            <div class=\"contact-box\">\r\n                                <strong>Contact: 800124500<\/strong>\r\n                            <\/div>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Understanding rights<\/h3>\r\n                            <p>You have the right to fully understand and exercise all your rights, as you will receive a written copy of these rights from the reception - the registration office - the nursing staff - and if you cannot understand them for any reason, you can contact the Patient Relations Office to provide you with assistance.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Equality and respect<\/h3>\r\n                            <p>Obtaining equal medical care that takes into account and respects the patient\u2019s personal beliefs and values, from all hospital employees without any discrimination, in accordance with the laws and regulations of the hospital and the Kingdom.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Complete medical care<\/h3>\r\n                            <p>Obtain full medical attention in order to reach an appropriate medical diagnosis, to treat your medical condition or injury.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Emergency care<\/h3>\r\n                            <p>You have the right to receive immediate emergency care whenever needed without delay.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Knowledge of the medical team<\/h3>\r\n                            <p>You have the right to know the identity of the treating physician and the medical team following your case.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Medical information<\/h3>\r\n                            <p>Obtaining complete information in a simple way and in understandable language through the treating physician, once your disease is diagnosed, regarding the proposed treatment regimen, any changes that may occur in your health condition and the reason for those changes, alternative treatments, the probability of success or failure of treatment, the advantages and risks of treatment (if any), expected problems during treatment and the expected results if treatment is neglected.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Translation service<\/h3>\r\n                            <p>You have the right to have an interpreter (if available) if language is a barrier to understanding the details of the comprehensive medical care provided to you.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">General approval<\/h3>\r\n                            <p>You have the right to give general consent for hospital treatment in writing by you or your family as soon as you enter the hospital.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Facilities<\/h3>\r\n                            <p>According to hospital policies and procedures and depending on your health condition, you are entitled to have a family member, guardian or care partner as a companion (if necessary). However, due to some medical reasons, certain units will not allow this, such as the intensive care unit;<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Transfer to another treatment center<\/h3>\r\n                            <p>In the event that you need to be transferred to another treatment center, you have the right to obtain a comprehensive explanation of the reasons and all obligations resulting from that (financially and administratively, if any), and to determine the alternative options for you. Then the hospital administration will arrange all procedures related to obtaining the approval of the alternative treatment center to receive the referred patient before commencing the transfer process.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Submit complaints<\/h3>\r\n                            <p>You have the right (if you wish) to make a complaint through the Patient Relations Office without any fear that the level of service and care you receive may be affected.<\/p>\r\n                            <div class=\"contact-box\">\r\n                                <strong>Patient Relations Office<\/strong>\r\n                                <p>Office: 1423<\/p>\r\n                                <p>Mobile phone: 0552952660<\/p>\r\n                            <\/div>\r\n                            <p>You also have the right, whether you are a hospital resident or a visitor to outpatient clinics, to contact the Patient Relations Office to submit your complaint or suggestion about the service provided and to deliver it to the relevant authorities.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">View the medical file<\/h3>\r\n                            <p>You have the right to view your medical file under the supervision of the treating physician or a member of the medical staff, in accordance with the hospital\u2019s rules and regulations, through the Patient Relations Office.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Pain management<\/h3>\r\n                            <p>Respecting your right to evaluate, treat, and relieve any pain you feel through recognized therapeutic methods, in addition to giving you all information regarding the treatment and management of pain.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Caring for dying patients<\/h3>\r\n                            <p>The hospital is committed to treating terminally ill or dying patients with dignity, including respect for the exceptional needs of them and their families.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Financial transparency<\/h3>\r\n                            <p>We provide you with an accurate estimate of the cost of treatment before you begin, so you can make informed decisions about your health care.<\/p>\r\n                            <ul class=\"content-list\">\r\n                                <li>We check your health insurance coverage and provide you with clear information about what your insurance covers and what it does not cover<\/li>\r\n                                <li>We are committed to answering all inquiries regarding the treatment bill, regardless of who will pay it<\/li>\r\n                                <li>We provide you with a dedicated team to answer all your questions about invoices and payments<\/li>\r\n                            <\/ul>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Get reports<\/h3>\r\n                            <p>You have the right to request a medical report and a copy of the tests through the Medical Records Department (if you wish) without any fees for the first time, after which the prescribed fees will be collected by the hospital.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"note-box\">\r\n                            Note that in the case of children, the elderly, and patients whose health condition does not allow them to exercise some of their rights, these rights will be exercised by their families on their behalf.\r\n                        <\/div>\r\n                    <\/div>\r\n\r\n                    <!-- \u0645\u0633\u0624\u0648\u0644\u064a\u0627\u062a \u0627\u0644\u0645\u0631\u0636\u0649 -->\r\n                    <div id=\"responsibilities\" class=\"rights-tab-content\">\r\n                        <h2 class=\"content-title\">Responsibilities of patients and their families<\/h2>\r\n                        \r\n                        <div class=\"content-section\">\r\n                            <p>Almoosa Health patients and their families bear the following responsibilities:<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Provide accurate information<\/h3>\r\n                            <p>Provide complete and accurate information about current complaints, previous illness and treatment, any known allergies to medications, and any other matters related to your health.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Follow the instructions<\/h3>\r\n                            <p>Follow your health care provider's instructions.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Take responsibility for refusing treatment<\/h3>\r\n                            <p>Taking responsibility for refusing treatment or not following a treatment plan, even after explaining the risk of not following it.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Punctuality<\/h3>\r\n                            <ul class=\"content-list\">\r\n                                <li>Avoid being late for an appointment<\/li>\r\n                                <li>Attend the appointment on time<\/li>\r\n                                <li>If you wish to cancel the appointment, inform the Appointments Department 48 hours in advance<\/li>\r\n                            <\/ul>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Respect priority for emergency situations<\/h3>\r\n                            <p>Respect the priority given to emergency situations.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Help control the environment<\/h3>\r\n                            <p>The patient is responsible for assisting hospital facility staff in controlling noise and smoking, and organizing and monitoring visitors.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Financial obligations<\/h3>\r\n                            <p>Ensuring that you meet your financial obligations for your health care.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Medical examinations<\/h3>\r\n                            <p>Providing the required samples and conducting medical examinations on time without delay.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">\u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0627\u062a \u0627\u0644\u0634\u062e\u0635\u064a\u0629<\/h3>\r\n                            <p>Avoid bringing valuable personal belongings to the hospital as the hospital is not responsible for any loss.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Respect property<\/h3>\r\n                            <p>The patient and his or her family are responsible for respecting the property of the hospital facility and other people in the health care facility.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Respect rules and regulations<\/h3>\r\n                            <p>Respect and appreciate hospital rules and regulations during visits and consultations.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Respect the privacy of others<\/h3>\r\n                            <p>Respect the privacy of other patients.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n\r\n                    <!-- \u0636\u0648\u0627\u0628\u0637 \u0639\u0627\u0645\u0629 -->\r\n                    <div id=\"general\" class=\"rights-tab-content\">\r\n                        <h2 class=\"content-title\">General controls<\/h2>\r\n                        \r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Accurate billing<\/h3>\r\n                            <p>We are committed to accurately billing the services provided and associated costs:<\/p>\r\n                            <ul class=\"content-list\">\r\n                                <li>We provide you with detailed invoices detailing all services provided and associated costs<\/li>\r\n                                <li>At the clinic: We provide a poster that simply explains the services and what is related to them<\/li>\r\n                                <li>Posters that simply explain the services we provide and the costs associated with them<\/li>\r\n                            <\/ul>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Professional ethics<\/h3>\r\n                            <p>Any commercial, advertising or marketing activity must comply with professional ethics.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"highlight-box\">\r\n                            <strong>Our goal:<\/strong> Providing a clear and transparent treatment experience for all our patients.\r\n                        <\/div>\r\n                    <\/div>\r\n\r\n                    <!-- \u062d\u0642 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 -->\r\n                    <div id=\"communication\" class=\"rights-tab-content\">\r\n                        <h2 class=\"content-title\">Right to communicate<\/h2>\r\n                        \r\n                        <div class=\"content-section\">\r\n                            <p>You have the right to communicate freely with your health care team and provide information regarding your health condition.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Get information<\/h3>\r\n                            <p>Get complete information in a simple and understandable language through your treating physician, once your disease is diagnosed.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Translation service<\/h3>\r\n                            <p>You have the right to have an interpreter (if available) if language is a barrier to understanding the details of the comprehensive medical care provided to you.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Communicate with patient relations<\/h3>\r\n                            <p>You can contact the Patient Relations Office to provide assistance and answer your inquiries.<\/p>\r\n                            <div class=\"contact-box\">\r\n                                <strong>Patient Relations Office<\/strong>\r\n                                <p>Office: 1423<\/p>\r\n                                <p>Mobile phone: 0552952660<\/p>\r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n\r\n                    <!-- \u062d\u0642 \u0627\u0644\u0627\u0637\u0644\u0627\u0639 \u0639\u0644\u0649 \u0627\u0644\u0645\u0644\u0641 \u0627\u0644\u0637\u0628\u064a -->\r\n                    <div id=\"medical-file\" class=\"rights-tab-content\">\r\n                        <h2 class=\"content-title\">The right to view the medical file<\/h2>\r\n                        \r\n                        <div class=\"content-section\">\r\n                            <p>You have the right to view your medical file under the supervision of the treating physician or a member of the medical staff, in accordance with the hospital\u2019s rules and regulations, through the Patient Relations Office.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Get reports<\/h3>\r\n                            <p>You have the right to request a medical report and a copy of the tests through the Medical Records Department (if you wish) without any fees for the first time, after which the prescribed fees will be collected by the hospital.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Confidentiality and privacy<\/h3>\r\n                            <p>You have the right to maintain the privacy of your treatment and the confidentiality of all your data.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n\r\n                    <!-- \u062d\u0642 \u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0639\u0644\u0627\u062c -->\r\n                    <div id=\"treatment-choice\" class=\"rights-tab-content\">\r\n                        <h2 class=\"content-title\">The right to choose treatment<\/h2>\r\n                        \r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Choose a treating physician<\/h3>\r\n                            <p>Choosing the treating physician (depends on availability) in addition to the right to object to the treating physician after giving convincing reasons for this request.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Request advice from another doctor<\/h3>\r\n                            <p>You have the right to request the advice of another doctor without any objection from the hospital in accordance with the hospital\u2019s internal rules and regulations in the event of expected or unexpected complications or unsatisfactory results of treatment.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Virtual consultation<\/h3>\r\n                            <p>You can choose between face-to-face consultation or virtual consultation through the Al Mousa Health application.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">The right to refuse treatment<\/h3>\r\n                            <p>You have the right to refuse treatment (if you wish to do so). You must then be informed of the health consequences of such refusal and accordingly you will sign a declaration prepared for this purpose and leave the hospital.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Participation in decisions<\/h3>\r\n                            <p>You have the right to have the medical team participate in making health decisions related to your condition (whether you or someone on your behalf).<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n\r\n                    <!-- \u062d\u0642 \u0627\u0644\u062e\u0635\u0648\u0635\u064a\u0629 -->\r\n                    <div id=\"privacy\" class=\"rights-tab-content\">\r\n                        <h2 class=\"content-title\">Right to privacy<\/h2>\r\n                        \r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Specificity of treatment<\/h3>\r\n                            <p>You have the right to maintain the privacy of your treatment and the confidentiality of all your data.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Refusing to disclose in front of others<\/h3>\r\n                            <p>You have the right to refuse to be examined or follow up on the details of your treatment by anyone who is not directly responsible for your treatment.<\/p>\r\n                            <p>Those who are not directly involved in your treatment must obtain your prior permission so that they can be present during the discussion of your medical condition, examination and treatment of you.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Confidentiality of information<\/h3>\r\n                            <p>All of your medical and personal information is protected and will only be shared with your consent or in accordance with applicable laws.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n\r\n                    <!-- \u062d\u0642 \u0627\u0644\u0627\u0633\u062a\u0634\u0627\u0631\u0629 \u0648\u0627\u0644\u0646\u0634\u0627\u0637\u0648\u0646 -->\r\n                    <div id=\"consultation\" class=\"rights-tab-content\">\r\n                        <h2 class=\"content-title\">Right to consultation and activists<\/h2>\r\n                        \r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Request additional consultation<\/h3>\r\n                            <p>You have the right to request advice from another doctor without any objection from the hospital, in accordance with the hospital\u2019s internal rules and regulations.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Remote consultation<\/h3>\r\n                            <p>You can choose between face-to-face consultation or virtual consultation through the Al Mousa Health application.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Knowledge of the medical team<\/h3>\r\n                            <p>You have the right to know the identity of the treating physician and the medical team following your case.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n\r\n                    <!-- \u062d\u0642 \u0627\u0644\u0627\u062d\u062a\u0631\u0627\u0645 \u0648\u0627\u0644\u0643\u0631\u0627\u0645\u0629 -->\r\n                    <div id=\"respect\" class=\"rights-tab-content\">\r\n                        <h2 class=\"content-title\">The right to respect and dignity<\/h2>\r\n                        \r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Equality of care<\/h3>\r\n                            <p>Obtaining equal medical care that takes into account and respects the patient\u2019s personal beliefs and values, from all hospital employees without any discrimination, in accordance with the laws and regulations of the hospital and the Kingdom.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Protection from attacks<\/h3>\r\n                            <p>You have the right to be protected from physical, verbal, and psychological attacks.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Decent treatment<\/h3>\r\n                            <p>The hospital is committed to treating terminally ill or dying patients with dignity, including respect for the exceptional needs of them and their families.<\/p>\r\n                        <\/div>\r\n\r\n                        <div class=\"content-section\">\r\n                            <h3 class=\"section-heading\">Respect beliefs and values<\/h3>\r\n                            <p>We respect your personal and cultural beliefs and values \u200b\u200band strive to provide health care that is consistent with them.<\/p>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <script>\r\n        function showRightsTab(tabId) {\r\n            \/\/ Hide all tab contents\r\n            const tabContents = document.querySelectorAll('.rights-tab-content');\r\n            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\u062d\u0642\u0648\u0642 \u0627\u0644\u0645\u0631\u0636\u0649 \u0645\u0633\u0624\u0648\u0644\u064a\u0627\u062a \u0627\u0644\u0645\u0631\u0636\u0649 \u0636\u0648\u0627\u0628\u0637 \u0639\u0627\u0645\u0629 \u062d\u0642 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u062d\u0642 \u0627\u0644\u0627\u0637\u0644\u0627\u0639 \u0639\u0644\u0649 \u0627\u0644\u0645\u0644\u0641 \u0627\u0644\u0637\u0628\u064a \u062d\u0642 \u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0639\u0644\u0627\u062c \u062d\u0642 \u0627\u0644\u062e\u0635\u0648\u0635\u064a\u0629 \u062d\u0642 \u0627\u0644\u0627\u0633\u062a\u0634\u0627\u0631\u0629 \u0648\u0627\u0644\u0646\u0634\u0627\u0637\u0648\u0646 \u062d\u0642 \u0627\u0644\u0627\u062d\u062a\u0631\u0627\u0645 \u0648\u0627\u0644\u0643\u0631\u0627\u0645\u0629 \u062d\u0642\u0648\u0642 \u0627\u0644\u0645\u0631\u0636\u0649 \u0628\u0635\u0641\u062a\u0643 \u0623\u062d\u062f \u0645\u0631\u0636\u0649 \u0627\u0644\u0645\u0633\u062a\u0634\u0641\u0649 \u0627\u0644\u0623\u0639\u0632\u0627\u0621: \u064a\u062d\u0642 \u0644\u0643 \u0623\u0646\u062a \u0648\u0623\u0641\u0631\u0627\u062f \u0639\u0627\u0626\u0644\u062a\u0643 \u0627\u0644\u0643\u0631\u064a\u0645\u0629 \u0645\u0645\u0627\u0631\u0633\u0629 \u0627\u0644\u062d\u0642\u0648\u0642 \u0627\u0644\u062a\u0627\u0644\u064a\u0629 \u0623\u062b\u0646\u0627\u0621 \u062a\u0644\u0642\u064a\u0643 \u0627\u0644\u062e\u062f\u0645\u0629 \u0628\u0627\u0644\u0645\u0633\u062a\u0634\u0641\u0649: \u0627\u0644\u0645\u0648\u0627\u0641\u0642\u0629 \u0627\u0644\u0645\u0633\u062a\u0646\u064a\u0631\u0629 \u0625\u0639\u0637\u0627\u0621 \u0645\u0648\u0627\u0641\u0642\u062a\u0643 \u0627\u0644\u0643\u062a\u0627\u0628\u064a\u0629 \u0645\u0633\u0628\u0642\u0627\u064b \u0642\u0628\u0644 \u0623\u0646 [&hellip;]<\/p>","protected":false},"author":112287,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-41089","page","type-page","status-publish","hentry"],"blocksy_meta":[],"acf":[],"_links":{"self":[{"href":"http:\/\/almosahealthgroup.com\/en\/wp-json\/wp\/v2\/pages\/41089","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/almosahealthgroup.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/almosahealthgroup.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/almosahealthgroup.com\/en\/wp-json\/wp\/v2\/users\/112287"}],"replies":[{"embeddable":true,"href":"http:\/\/almosahealthgroup.com\/en\/wp-json\/wp\/v2\/comments?post=41089"}],"version-history":[{"count":0,"href":"http:\/\/almosahealthgroup.com\/en\/wp-json\/wp\/v2\/pages\/41089\/revisions"}],"wp:attachment":[{"href":"http:\/\/almosahealthgroup.com\/en\/wp-json\/wp\/v2\/media?parent=41089"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}